Previous incidents

October 2025
Oct 31, 2025
1 incident

360, 360 for ASW, and 6 other services are down

Downtime

Resolved Oct 31 at 03:22pm HKT

360 PROD BACKEND (UI), asw360-api.swivelsoftware.asia, dt360-api.swivelsoftware.asia, and 1 other resource recovered.

13 previous updates
Oct 29, 2025
1 incident

360, 360 for ASW, and 6 other services are down

Downtime

Resolved Oct 30 at 07:23am HKT

360 for ASW recovered.

27 previous updates
Oct 28, 2025
1 incident

360, 360 for ASW, and 6 other services are down

Downtime

Resolved Oct 29 at 07:31am HKT

360 for ASW recovered.

33 previous updates
Oct 27, 2025
1 incident

360, 360 for ASW, and 6 other services are down

Downtime

Resolved Oct 28 at 04:21am HKT

360 recovered.

23 previous updates
Oct 26, 2025
1 incident

360, 360 for ASW, and 6 other services are down

Downtime

Resolved Oct 26 at 06:20pm HKT

asw360-api.swivelsoftware.asia and forto360-api.swivelsoftware.asia recovered.

16 previous updates
Oct 24, 2025
1 incident

360, 360 for ASW, and 6 other services are down

Downtime

Resolved Oct 25 at 04:24am HKT

360 for ASW recovered.

24 previous updates
Oct 23, 2025
1 incident

360, 360 for ASW, and 6 other services are down

Downtime

Resolved Oct 24 at 04:21am HKT

360 for ASW recovered.

13 previous updates
Oct 22, 2025
1 incident

360, 360 for ASW, and 6 other services are down

Downtime

Resolved Oct 23 at 03:21am HKT

fibs360-api.swivelsoftware.asia recovered.

24 previous updates
Oct 21, 2025
1 incident

360 for ASW, 360 for DT, and 5 other services are down

Downtime

Resolved Oct 22 at 06:18am HKT

360 for ASW recovered.

17 previous updates
Oct 16, 2025
1 incident

360 UAT API is down

Downtime

Resolved Oct 16 at 04:46pm HKT

360 UAT API recovered.

1 previous update
Oct 09, 2025
1 incident

360 UAT, Chat UAT (V.2), and 2 other services are down

Downtime

Resolved Oct 09 at 08:38pm HKT

360 UAT recovered.

5 previous updates
Oct 08, 2025
1 incident

Chat UAT (V.2) is down

Downtime

Resolved Oct 08 at 10:40am HKT

Chat UAT (V.2) recovered.

1 previous update
September 2025
Sep 29, 2025
1 incident

fibs360-api.swivelsoftware.asia is down

Downtime

Resolved Sep 29 at 12:28am HKT

fibs360-api.swivelsoftware.asia recovered.

1 previous update
Sep 26, 2025
1 incident

360 UAT, Chat UAT (V.2), and 2 other services are down

Downtime

Resolved Sep 26 at 11:54am HKT

360 UAT recovered.

6 previous updates
Sep 23, 2025
1 incident

asw360-api.swivelsoftware.asia and forto360-api.swivelsoftware.asia are down

Downtime

Resolved Sep 23 at 03:01am HKT

asw360-api.swivelsoftware.asia and forto360-api.swivelsoftware.asia recovered.

1 previous update
Sep 17, 2025
1 incident

fibs360-api.swivelsoftware.asia is down

Downtime

Resolved Sep 17 at 06:10pm HKT

fibs360-api.swivelsoftware.asia recovered.

1 previous update
August 2025
Aug 20, 2025
1 incident

dt360-api.swivelsoftware.asia is down

Downtime

Resolved Aug 20 at 05:12am HKT

dt360-api.swivelsoftware.asia recovered.

1 previous update